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INTECH’s Alarm Management and Enterprise Virtualization Solution resolves critical automation assets’ underutilization issues in Oman; receives acclaim from the client

INTECH Process Automation successfully deployed Alarm Management and Enterprise Virtualization Solutions in Oman; resolving underutilization issues of critical automation assets and improving operator effectiveness.

The client is the foremost exploration and production company in the Sultanate and accounts for more than 70% of the country’s crude oil production and nearly all of its natural gas supply. It faced different issues in their Alarm Management systems leading to substantial under-utilization of critical automation assets linked to that system. As a result, operator effectiveness was being hampered significantly.

INTECH’s Advanced Solutions services were requested for troubleshooting all core issues along with providing an effective enterprise virtualization solution. INTECH’s scope of services in the project included:

  • Provision of Alarm Management dashboard (based on ISA 18.2 standards and EEMUA 191 guidelines) on the corporate network for all users comprising management, facility engineers and operations.
  • Robust Support for connectivity of alarm management dashboard to all the stations on the Process Control Network

INTECH’s Advanced Solutions team, working closely with the client, was able to deliver the following benefits through their deployed solutions:

  • Alarms Trending & Aggregated Analysis on PDO Business Territories
  • Guaranteed Data Collection of alarms & events from all Automation Assets covering ten sites.

INTECH’s team received enormous praise and excellent reviews from the client. An official statement from the client commended “the efforts in customizing the business analysis software for deployment at the location for Web Based Alarm Management Dashboard”. The client also stated that the solution has “met the set objectives and delivered the desired results”.

The client has expressed its desire to deploy INTECH’s solutions more expansively at its facilities following the success of this project. INTECH’s team is following up and working closely with the client to bring in further operational efficiency across various client locations.

About INTECH Advanced Software Solutions

INTECH offers consultancy solutions (consultancy, algorithms, technology) targeting operations, production & maintenance to discover hidden efficiencies in plants’ operating envelope. Working together with the customers, INTECH helps get more out of people, processes, and technology. INTECH’s partners are directly involved with, and influence the development of virtually all industry recognized alarm management standards and other influential documents, including the ISA-18.2 standard, the API-RP-1167 recommended practice, and the EEMUA 191 guideline document.

For more information on INTECH Advanced Software Solutions, click here:


INTECH Process Automation Inc. is an international Control Systems engineering and Systems Integration company delivering reliable automation solutions to the Oil & Gas sector since 1991. INTECH has done projects in 31 countries across 6 continents with regional offices in 13 countries, equipping it with 2000+ engineering man-years of experience. INTECH’s vendor-neutral approach and extensive experience help serve both regional and global customers with the highest standards of quality and reliability.

INTECH covers all traditional asset classes (upstream, midstream & downstream) as well as shale and buoy automation. Its wide range of solutions covers traditional control system automation as well as hydraulic (surface and sub-surface) control system automation and advanced software solutions for operations and asset management. Customers benefit from INTECH’s lump-sum turnkey solutions to save costs and increase plant productivity.

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