INTECH Process Automation signed a long term OSISoft Maintenance Services with a major operator for provision of services at its onshore oil production facility in Indonesia.
The client faced certain database resource issues in their PI system and sought a qualified and licensed integrator with the necessary experience of addressing problems of similar complexity.
INTECH was approached due to its prior experience with the client as well as for being the officially licensed integrator for OSISoft Solutions in Indonesia (reported on these pages earlier).
INTECH resolved the issues with a four pronged approach which involved:
- Assigning a qualified system manager who was responsible for maintaining the integrity of the system hardware and software.
- Software Reliance Program Services which involved providing technical support, product suggestions, bug fixes and software updates.
- Remote Support Services and
- On Site Assistance.
About INTECH Advance Software Solutions
INTECH offers consultancy solutions (consultancy, algorithms, technology) targeting operations, production & maintenance to discover hidden efficiencies in plants’ operating envelope. Working together with the customers, INTECH helps get more out of people, processes, and technology. INTECH’s partners are directly involved with, and influence the development of virtually all industry recognized alarm management standards and other influential documents, including the ISA-18.2 standard, the API-RP-1167 recommended practice, and the EEMUA 191 guideline document.
For more information about INTECH Advance Software Solutions, click here: https://www.intechww.com/products-and-solutions/advanced-software-solutions/
INTECH Process Automation Inc. is an international Control Systems engineering and Systems Integration company delivering reliable automation solutions to the Oil & Gas sector since 1991. INTECH has done projects in 31 countries across 6 continents with regional offices in 13 countries, equipping it with 2000+ engineering man-years of experience. INTECH’s vendor-neutral approach and extensive experience help serve both regional and global customers with the highest standards of quality and reliability.
INTECH covers all traditional asset classes (upstream, midstream & downstream) as well as shale and buoy automation. Its wide range of solutions covers traditional control system automation as well as hydraulic (surface and sub-surface) control system automation and advanced software solutions for operations and asset management. Customers benefit from INTECH’s lump-sum turnkey solutions to save costs and increase plant productivity.
For more Information, visit: www.intechww.com